Citybus Georgia
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How to buy tickets offline?

Date of publication: 27.07.2023
 

 

 

If you have troubles to buy tickets online, 
let's explore your options here!
See how we can help ion various situations…
 
 
 
Sometimes it happens that it is not possible to buy a ticket online. You have a bad connection or the Internet does not work. It is not possible to use the card, or the bank rejects the payment. What should I do in such a situation?
 
You can buy tickets for our buses online or at the ticket office at the station.
Please note: It is not possible to buy tickets from the driver.
 
 LOCATIONS  OF  OUR  TICKET    OFFICES 
 

 TBILISI 

Central Bus Station 
"Ortachala". 
Apron No. 2
Address: Tbilisi, Gulia St. 5
 

 

 BATUMI 

Central Railway Station
(Batumi Central)
Main Entrance.
Address: Batumi, St. Odyssey Dimitriadi 3 
 
In some cases, there is no need to visit the office and the problem can be solved in another way. Let's take a look for most common options for solving the troubles.

 I am unable to pay my order online. Is any other option to buy tickets except office visit? 

If your booking can't be paid on certain website, there is chance to get booking paid via alternative website or provider. let's explore our options for booking tickets via our partners.

 My card is issued by Bank from Russian Federation/Belarus 
 
If your credit card is issued by any of banks from Russian Federation or Republic of Belarus, bookings can be done at tutu.ru infobus.by
 
 My card is issued by International Bank from another country.  
 
If your credit card is issued by any international bank from foreign country other than mentioned in article above, you can use busbud.com omio.com obilet.com 
 

 I have international credit card and it is declined while booking at www.citybus.ge. What I have to do? 

 
When paying on our website www.citybus.ge,
If your card is issued by any foreign (non-Georgian) bank, 
please select  TBC Bank  payment gateway.
 
Please Note: Bank of Georgia  payment getaway 
accepts only local credit cards.

 

 Can I pay with PayPal? 

To pay with PayPal on www.citybus.ge, 

 - you have to select EUR as currency

 -during payment process, select “electronic payments” → PayPal

 

 Is it possible to pay via bank cash terminals/bank transfer? 

 

If you are already in Georgia, you can also pay via bank cash terminals.

For cash terminals/bank transfers, please use following credentials:

Account number:

 TBC Bank GE37TB7007636080100018
 Bank of Georgia GE70BG0000000540891338

Payment purpose: ticket sales

Company Registration Number (If needed): 405470477

After transferring the money, contact us on   WhatsApp +995551553810 
 

Please check your phone or WhatsApp number, the booking must contain a real phone number or WhatsApp number for communication.

Always add your e-mail address to booking. 

Book in advance!

 
Tags: tickets,offline,booking,howto
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