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On time departure and follows schedule, clean and comfortable bus..
Was comfortable ride
Just one thing, bus was arriving to Batumi at 15:45 not at 15:00 as scheduled
Anyway will recommend this company! Great job
The bus was very clean and comfortable,and the staffs were nice
Nice bus .
Bus on time, neat and clean
The trip was professionally organised: enough space, polite drivers, there was a 25-minute stop.
And the timing was also in tact.
Thank you!
ძალიან კმაყოფილი ვარ, პირველად ვიმგზავრე და რეკომენდაციას ვუწევ ამ კომპანიას
I took a trip from Kutaisi to Tbilisi with this transportation company. At first, everything seemed fine – we were offered water, tea, and coffee at the beginning of the ride, which was a nice touch. However, things quickly took a turn for the worse.
Despite being served drinks, we soon found out that there was no toilet on the bus. When passengers started asking for a stop to use a restroom, the crew told us that the next scheduled stop would be in two hours and they wouldn’t make any exceptions.
After about half an hour of constant pleading, they finally agreed to stop at a random place – but only let two people off the bus, while the rest of us were forced to wait. The driver kept honking the horn impatiently the entire time, creating a stressful and humiliating situation.
It was honestly terrible, a real nightmare. I wouldn’t wish this experience on anyone. Holding it in for hours after being offered drinks is not just inconsiderate – it’s inhumane. Definitely not recommended.
We are sorry for your experience. We would like to stress that we always care about passenger comfort. Saying that, we would like to inform you that there is no toilet in ANY bus in Georgia because of lack of facilities for maintenance. Toilet IN THE BUS is never promised and there is no obligation to have it. When you are buying tickets, you are well informed about facilities on board. When passenger asking about toilet, they were informed about scheduled sanitary stop, however, when it is emergency, driver will stop at nearest SAFE location. Bus CAN NOT STOP on open highway. Same time, when stopped by emergency, it doesn't mean that everyone is allowed get out so trip time is not extended endlessly, otherwise you would complain about not being on time. Once again, we are sorry for your experience, we do everything possible to make journey smooth as it can be. Sorry if you feel otherwise.
Very good
I would to thank driver and his assistant that they were very respectful in my hard situation and helped me.
Nice comfortable bus, teo, coffe or soda included in ticket price. Seats are much more comfortable than in trains.